Frequently Asked Questions
What public health guidelines do I need to follow while on campus?
We are offering a mix of in-person, hybrid, and online classes and an on-campus experience. That said, the University is bound by public health guidance that we are required to follow to protect our students and community. While you’re on campus, all students, faculty, and staff will be expected to wear a mask, wash hands often with soap and water, avoid gathering in groups, and maintain physical distancing of at least 6 feet. If you experience any symptoms, students, faculty, and staff are required to fill out the University’s COVID-19 Reporter immediately. Remember: Rams Take Care, Rams Take Action!
What are CSU's plans for summer and fall?
See this page on CSU’s COVID-19 website for a table of information regarding public health guidelines for various activities in the upcoming months.
How do I schedule a saliva screening?
Guidelines for required saliva screening and how to register and make an appointment are on CSU’s Covid-19 website.
Where can I get information on the COVID-19 vaccine?
For the latest information on COVID-19 vaccines, CSU’s requirements for fall, and where to find a vaccine, see CSU’s COVID-19 vaccination page.
Where do I find general College IT resources?
The College of Health and Human Sciences COVID-19 IT Resources page has information for students.
What if I don’t have internet access?
Some wireless providers have eliminated data caps and eliminated fees associated with using phones as hotspots to connect laptops to the internet. Contact your wireless carrier to determine if it has expanded access.
I’m having trouble connecting to the internet, what do I do?
How will classes look during spring semester?
CSU is offering a combination of in-person, hybrid, and online classes in spring semester. All classes will begin remotely in the spring with a phasing in of in-person classes. See the Start of Spring 2021 webpage for more information.
For more information on classroom expectations and guidelines, see COVID-19 webpage on classroom expectations.
How will classes look during Summer Session?
CSU is offering face-to-face, hybrid, and online courses in summer session 2021. Plans may be revised according to the trajectory of Covid-19 and related guidance. Please see the Summer Session website for more information and registration and course info.
What if I don’t have a computer to access course content?
The CSU Libraries has information on their COVID-19 resources page including how to check out loaner laptops.
I’m having trouble accessing my course in Canvas, what do I do?
What if I need access to special software only available in the computer labs?
All students in CHHS have the ability to remotely log in to computers in the Gifford 317, Preconstruction Center 200 and 201, and Richardson Design Center 104 computer labs. The computers will be available 24/7 and accessible from a Windows or Mac computer with a current operating system and internet connection. The CSU Pulse Secure VPN client must be installed and connected before accessing a computer.
Remote access to these computer labs will continue in the fall semester. The labs will also be physically open with limited seating. Please visit the Student Computer Labs webpage for updates.
How do I stay connected with my professors and peers?
Microsoft Teams is a full-featured collaboration and communication platform that is available to all CSU faculty, staff, and students. Teams can be used for communicating with your peers and others at the university through instant messaging, audio calls, video conferencing, file sharing, and other collaborative activities. Please see Microsoft Teams – for Students for more information.
Where do I find CSU’s learning resources?
Please access the Keep Learning website for information and resources for you. There is a wealth of information and announcements on this website including, but not limited to, CSU’s withdrawal and grading policies, exams, disability services accommodations, technology resources, etc.
How do I receive disability accommodations for learning?
If you are in need of an accommodation for your courses, please reach out to the Student Disability Center for support. You may set up an appointment to meet with an accommodation specialist. SDC’s FAQ page has up-to-date information on how they’re managing accommodations for learning online, or for those who cannot attend in-person classes because they are vulnerable to COVID-19. If you experience any barriers to accessing technology or learning online, please reach out to the Assistive Technology Resource Center for assistance.
What if I need to speak with my adviser?
Our academic advisers our available and continuing to serve you. Please check your email and the advising webpages on your academic unit’s website to learn how to set up advising appointments. Most appointments will continue to be remote.
How can I schedule an appointment with a career counselor?
The College of Health and Human Sciences Career Development Manager will continue to provide career counseling support and services to you remotely including assistance with a resume, cover letter and personal statement writing; job/internship searching; graduate school exploration and application; career exploration, and more. Please go to our Career Services webpage to make an appointment.
Where do I find information if I am a graduate student?
Reach out to your adviser with questions first. The Graduate School is also posting regular updates on degree progression, remote defenses, and other topics of concern. Please see the Vice President for Research Office Keep Researching webpage for more information on the impact of COVID-19 on research programs at CSU.
Where do I find the latest updates from the University?
For continuing updates about COVID-19, please visit the CSU COVID-19 website for University communications. It is important that you check your @colostate email and University sources for the most up-to-date information.
Where do I report a bias incident?
We have the responsibility to ensure that no member of our community is targeted or blamed for the outbreak. CSU is avowedly anti-racist. Please avoid stigmatizing people or racial groups – see info on the CDC website. Report bias incidents via CSU’s bias reporting system. Please uphold CSU’s Principles of Community.
Where can I find counseling support?
What is the status of Spring Commencement?
CSU is offering an opportunity for Spring and Summer 2021 graduates to participate in a socially distanced, Ceremonial Walk across the Oval to celebrate graduation before CSU’s April Spring Break. Both undergraduate and graduate students are invited to walk with the College on April 6. Virtual celebration videos will be released for each College on May 14. More information is posted on the College of Health and Human Sciences commencement website. Also check the CSU Commencement website for updates.