Students in the College of Health and Human Sciences have 24/7 remote access to computer labs, which can be accessed via Windows and Mac computers with a current operating system and internet access. Please note that the CSU Global Protect VPN client must be installed and connected before accessing a computer.
The college has provided steps for getting connected on the CHHS Helpdesk’s knowledge base.
Frequently Asked Questions
Who has access to the computer labs?
All students in the College of Health and Human Sciences have remote access to all computer labs that have been enabled for remote access.
What labs are accessible remotely?
Gifford 317, Richardson Design Center 104, and Preconstruction 200/201 are remotely accessible computer labs 24/7.
What software is available?
There are several software applications that do not work remotely. For a complete list of software available and a list of software that does not work remotely, visit Lab Software Available Via Remote Access.
Will I have access to the lab printers?
While printers are accessible while using the labs in-person, remote printing in labs is currently unavailable.
What do I need to get connected to a lab computer?
There are several requirements for connecting to a lab computer:
- Affiliation: you must be a student in the College of Health and Human Sciences
- Internet access
- Computer: Windows 8.1 or later or Mac OSX 10.13 High Sierra or later
- If using a Mac, you will need the Microsoft Remote Desktop app installed
- If you don’t have a computer, CSU Libraries has information about how to check-out a loaner laptop here
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- CSU GlobalProtect VPN client installed and connected
- Use of GlobalProtect requires Duo two-factor authentication to be configured
What if I don’t have a computer?
The CSU Libraries has information on their borrowing laptops page about how to check out loaner laptops.
How do I get connected?
The college has provided steps for getting connected on the CHHS Helpdesk’s knowledge base.
How do I get help?
The CHHS Helpdesk is available to help by emailing chhshelpdesk@colostate.edu or submitting a ticket on the CHHS Helpdesk page.
Will I have access to the college network drives?
Yes, the college network drives are available on the computers.
How do I move files between the remote computer and my personal computer?
If you need to move files between the lab computer and your personal computer, your university OneDrive account can be used to upload and download files through a web browser. You can access OneDrive through the Office 365 Portal at https://portal.office.com and signing in with your university Office 365 account (ename@colostate.edu and eID password).
Visit our Download and Upload Files from OneDrive help page for more details.